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How free777 Handles Your Personal Information

When you open an account with free777, you share personal and payment details with us — and this policy explains exactly what we collect, why we collect it, and how we keep it secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to access or delete data
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free777 How free777 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right first step. You can reach us through live chat inside the lobby, by email, or through the account help section on mobile. Response times vary but we aim to address data-related queries within a reasonable timeframe — complex requests may take longer than general account questions.

Live Chat Open the chat icon inside your account dashboard. Describe your data request clearly — our team will log it and follow up directly to your registered contact.
Email Support Send your data request to our support email address listed in the account help section. Include your registered phone number so we can locate your account record quickly.
Account Help Section On mobile, tap the menu icon and go to Help. You can submit a privacy or data query from there without leaving the app — useful if live chat is busy.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use SSL encryption across all account pages and payment flows, which means data moving between your device and our servers — including bKash deposit confirmations and Nagad transfer references — is encrypted in transit. Account passwords are stored in hashed form; we never hold them in plain text. We keep your account data for as long as your account is active and for a period after closure as required by the applicable rules of permitted regions. If your account is closed, you can request confirmation of what data we retain and the reason for retaining it.

SSL Encryption on All Pages

Every page — from account login to Rocket payment confirmation — runs over an encrypted connection. Your session data does not travel in plain text at any point.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention After Account Closure

When an account is closed, we retain certain records for the period required under applicable regional rules. You can request a summary of what we hold and why.

Third-Party Data Sharing Limits

We share data only with payment processors like bKash, Nagad and Rocket to complete transactions you authorise, and with fraud-detection services. We do not sell your data.

Your Privacy Questions Answered

These are the questions we hear most often about how free777 handles account and payment data. If your question is not covered here, reach out through live chat or the account help section on mobile.

We collect your name, phone number, email and the payment method you register — bKash, Nagad or Rocket. Device and session data is also collected automatically when you browse the lobby.

Transaction references are logged to match deposits to your account. We do not store full wallet credentials beyond what is needed to process the transaction you authorise.

Yes. Contact support via live chat or email with your registered phone number. We will identify your account record and respond with the data we hold on you.

Submit a deletion request through the account help section or by emailing support. Note that some records may be retained for the period required under applicable regional rules after closure.

Only with payment processors — bKash, Nagad, Rocket — to complete your authorised transactions, and with fraud-detection services. Your data is not sold to advertisers or other platforms.

Session cookies keep your login active; analytics cookies help us improve the lobby layout. You can adjust or block cookies through your browser settings without affecting your account login.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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